IncrediflAI Return & Refund Policy
At IncrediflAI, we are committed to providing high-quality wireless technology products. If you’re not completely satisfied with your purchase, we’re here to help!
🔹 Terms of Return
- You have 5 days from the delivery date to request a return.
- Items must be returned in like-new condition with all accessories.
🔹 State of Return
To be eligible for a return, your item must be:
✔️ In original packaging with all included cables, adapters, manuals, and accessories
✔️ Free from physical damage, scratches, or missing parts
✔️ In working condition (unless defective upon arrival)
❌ Non-returnable items:
- Items damaged due to improper use.
- Items missing accessories or packaging.
- Clearance or final sale items.
🔹 Reason for Return
We accept returns for the following reasons:
✔️ Defective or non-functioning product
✔️ Wrong item received
✔️ Product not working as expected (must be in original condition)
🔹 How to Initiate a Return
1️⃣ Contact us at [support@incredifl.ai] within 5 days of delivery.
2️⃣ Provide your order number, a brief description of the issue, and photos (if applicable).
3️⃣ We will review your request and provide a return authorization number if eligible.
4️⃣ Ship the item back to us within 5 days of return approval.
📦 Return shipping is the buyer’s responsibility unless the item is defective or incorrect.
🔹 Refund Process
- Once we receive and inspect your return, we will process your refund within 5-7 business days.
- Refunds will be issued to the original payment method (credit card, PayPal, etc.).
- If approved, you will receive an email confirmation when your refund is issued.
💡 Exchange Option: If you prefer an exchange, let us know in your return request!
🔹 Contact Us
For any questions or concerns, reach out to us:
📧 Email: [support@incredifl.ai]
We appreciate your business and are happy to assist you!
